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MEDICA TechnicalSupport
medicatechnicalsupport@fameco.odoo.com
EBG Packs
Dear Hanna,
here are pictures from one opened pack.
214 23.10.19 Tobias Pfeifer EasyBloodGas Reagent Module 6101 1909177 23- Oktober-2019 3 Reagent modules arrived leaking at customer, no visible damage on outside package/shipping crate.
215 22.10.19 Tobias Pfeifer EasyBloodGas Reagent Module 6101 19031068 23- Oktober-2019 4 Reagent modules arrived leaking at customer, no visible damage on outside package/shipping crate.
best regards
Tobias
by Tobias Pfeifer - 11:17 - 29 Oct 2019
Follow-Ups
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RE: EBG Packs
Dear Tobias,
Thank you very much for the pictures.
Could you please open the other reagent modules as well, find the source of the leak, take a picture of it and send it to us?
I process your order, please see the attached file. If you have any questions or concerns regarding the shipment of this order, please contact our Customer Service directly at: CustomerService@medicacorp.com
Best Regards,
Hanna Parhizkar | Technical Support | hparhizkar@medicacorp.com
Medica Corporation | 5 Oak Park Drive, Bedford, MA 01730 | www.medicacorp.com
+1 781 275 4892 Main
+1 781 541 7403 Direct
+1 781 275 2731 Fax
From: Tobias Pfeifer <tobias.pfeifer@fameco.eu>
Sent: Tuesday, October 29, 2019 11:18 AM
To: MEDICA TechnicalSupport <medicatechnicalsupport@fameco.odoo.com>
Subject: EBG PacksDear Hanna,
here are pictures from one opened pack.
214 23.10.19 Tobias Pfeifer EasyBloodGas Reagent Module 6101 1909177 23- Oktober-2019 3 Reagent modules arrived leaking at customer, no visible damage on outside package/shipping crate.
215 22.10.19 Tobias Pfeifer EasyBloodGas Reagent Module 6101 19031068 23- Oktober-2019 4 Reagent modules arrived leaking at customer, no visible damage on outside package/shipping crate.
best regards
Tobias
--Tobias Pfeifer | Geschäftsführung
T: +49 89 248805810 | F: +49 89 248805819
FAMECO GmbH | Geschäftsführer: Tobias Pfeifer, Thomas Andersen
Neumarkter Str. 34, 81673 München
USt-IdNr. DE323800861 | Amtsgericht München HRB 248816
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Dear Tobias,
Your warranty order #TSW-192308 has been processed. Attached is a summary of your order. You will receive a formal order acknowledgement from our Customer Service Team shortly.
Best Regards,
Hanna Parhizkar
by Hanna Parhizkar - 12:26 - 29 Oct 2019
